At au2.bot ("we," "us," or "our" — a design product developed by stealth startup 0 labs), we are committed to transparency and protecting your rights while using our services.
1. Who we are
These Terms of Use ("Terms") govern your access to and use of the au2.bot website (au2.bot) and any related applications, dashboards, or online services we provide (collectively, the "Services"). The Services are operated by au2.bot ("au2.bot", "we", "us", or "our"), a technology company that provides AI-powered automation for healthcare practices and hospitality properties.
If you are using the Services on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" will also refer to that entity.
2. Acceptance and Changes
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
We may update these Terms from time to time. If we make material changes, we'll post the updated Terms on the website and update the "Last updated" date above. If you continue using the Services after changes take effect, you are agreeing to the updated Terms.
3. Privacy Policy
Our Privacy Policy explains how we collect, use, and share information about you. By using the Services, you also agree to our Privacy Policy. Please review it carefully before using the Services.
4. Eligibility and Account Security
4.1 Eligibility
You must be at least 18 years old to use our Services or create an account. If you use the Services on behalf of a business, you represent that you are authorized to agree to these Terms for that business.
4.2 Account Registration
To use certain features, you may need to create an account and provide accurate, current, and complete information. You agree to keep your information up to date and are responsible for maintaining the confidentiality of your login credentials.
4.3 Account Responsibility
You are responsible for all activity under your account. If you believe your account has been compromised, you must notify us promptly at legal@au2.bot.
5. Our Services and AI Features
5.1 Service Description
Au2.bot provides AI-powered automation services for healthcare practices and hospitality properties, including:
- Automated workflows and customer engagement tools
- AI-generated content such as messages and responses
- Dashboards and analytics for managing operations and customer communications
- Third-party platform integrations for clinics, dental practices, hotels, and travel properties
5.2 Third-Party AI Providers
Our AI features may rely on third-party AI systems and infrastructure providers. This means:
- Your content may be processed by third-party systems, which may be hosted in the United States or other jurisdictions
- Those providers process data under their own terms and privacy policies in addition to ours
- We use commercially reasonable safeguards and contracts with our providers, but we cannot guarantee absolute security
5.3 AI Output Accuracy
AI-generated content may be inaccurate, incomplete, or inappropriate in certain contexts. You agree that:
- You will review AI-generated content before using it with patients, guests, or the public
- You will not rely on AI output as a sole source of truth, especially for legal, medical, or safety-critical decisions
- You will not represent AI output as being created or guaranteed by a human expert
- We do not guarantee the accuracy, reliability, or suitability of any AI-generated output
5.4 Use of Data to Improve Services
We may use data generated through your use of the Services (including logs, usage metrics, and anonymized/aggregated data) to operate, improve, and develop new features. If we use your data in a way that is not anonymized or aggregated, we will do so in accordance with our Privacy Policy and, where required, with your consent.
6. Your Content and Rights
6.1 Your Content
"Your Content" means any information, data, text, images, or other material you provide or connect to the Services. You retain ownership of Your Content. By using the Services, you grant au2.bot a non-exclusive, worldwide, royalty-free license to host, store, process, and use Your Content solely to provide and improve the Services.
6.2 Your Responsibility
You are responsible for:
- Ensuring you have all rights and permissions needed to use and share Your Content with us
- Ensuring Your Content and your use of the Services comply with applicable laws and third-party platform terms (e.g., social media platforms)
We are not responsible for Your Content or for how you choose to use the Services.
7. Our Intellectual Property
All rights, title, and interest in and to the Services, including software, code, algorithms, interfaces, designs, documentation, dashboards, trade names, and trademarks, are and will remain the exclusive property of au2.bot and its licensors.
Except for the limited rights expressly granted in these Terms, we do not grant you any rights in or to our intellectual property. You agree not to copy, modify, create derivative works, reverse engineer, remove proprietary notices, or use our trademarks without our prior written consent.
8. Acceptable Use
You may use the Services only for lawful purposes and in compliance with these Terms. You agree not to:
- Use the Services in any way that violates any law, regulation, or third-party platform terms
- Upload, share, or generate content that is defamatory, obscene, harassing, hateful, or misleading
- Use the Services to send spam, run unsolicited marketing campaigns, or harass others
- Attempt to bypass security, access accounts without authorization, or interfere with the Services
We may investigate and take appropriate action (including suspension or termination) if we believe your use violates these Terms or applicable law.
9. Subscriptions and Billing
9.1 Payment Authorization
If you purchase a paid plan, you authorize us (or our payment processor) to charge your valid payment method for all fees associated with your subscription and any applicable taxes. You represent that the payment information you provide is accurate and you are authorized to use it.
9.2 Subscription Billing
Unless otherwise stated, fees are billed in advance for each subscription period. Subscriptions renew automatically until cancelled. Fees are stated exclusive of taxes; you are responsible for applicable taxes.
9.3 Cancellation
You may cancel your subscription at any time via account settings or by contacting legal@au2.bot. Your access will typically continue until the end of your current billing period. Unless required by law, fees already paid are non-refundable.
9.4 Late Payments
If payment cannot be processed, we may suspend or limit your access to the Services. We may also charge late fees or take reasonable steps to collect overdue amounts. Before initiating a chargeback, please contact us so we can attempt to resolve the issue.
10. Third-Party Services and Links
Our Services may integrate with or link to third-party websites, platforms, or services (e.g., social networks, PMS systems, payment processors). We do not control and are not responsible for third-party services. Your use of third-party services is governed by their own terms and privacy policies.
We are not liable for any damages arising from third-party sites or services you use in connection with au2.bot.
11. Service Availability
We strive to keep the Services available and performant, but the Services may be unavailable from time to time due to maintenance, updates, outages, or factors beyond our control. We do not guarantee that the Services will be uninterrupted or error-free.
You are responsible for implementing reasonable safeguards (e.g., backups, system protection) on your own systems and for maintaining appropriate access controls to protect your data.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL CONTENT (INCLUDING AI-GENERATED OUTPUT) ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND.
AUTOMATIA SPECIFICALLY DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be secure, error-free, or uninterrupted, or that any defects will be corrected.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- AUTOMATIA AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA
- OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
14. Indemnification
You agree to indemnify, defend, and hold harmless au2.bot and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Services
- Your Content
- Your violation of these Terms or any applicable law
- Your violation of any third-party rights or platform terms
15. Suspension and Termination
We may, at our sole discretion, suspend or terminate your access to all or part of the Services at any time if you violate these Terms, applicable laws, or if we reasonably believe your use may harm us, other users, or third parties.
Upon termination, your right to use the Services will cease. Certain provisions of these Terms will survive, including those regarding intellectual property, payment obligations, disclaimers, limitations of liability, and indemnification.
16. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. You agree that any disputes will be brought exclusively in the state or federal courts located in Delaware, and you consent to the jurisdiction and venue of such courts.
17. Contact and Notices
For any questions or concerns about these Terms, please contact:
- Email: legal@au2.bot
- Phone: +1 973 688 1007